Privacy Policy

SECTION 1 INFORMATION

What do we do with your information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computers internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing: With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us using the form on the Contact page or mailing us at: 858 Francis Ave Kelowna BC Canada V1Y5G5

SECTION 3 DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 PAYMENTS

If you choose a direct payment gateway to complete your purchase, then WooCommerce stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read WooCommerce’s Terms of Service here or Privacy Statement here.

SECTION 5 THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our stores website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our websites Terms of Service. Links When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 COOKIES ON OUR SITE

Cookies are small files that are downloaded from our website to your computer or mobile device. When you come to access our site again the cookies are sent back to us so we can recognize you and remember your preferences.To gain full access to our website and benefit from all of the personalized features, including placing an order, you will need to accept cookies from our site. Changes you make to your cookie settings could prevent certain parts of our site working. Our cookies do not store data that can be used to personally identify you (your name, address or financial information). Our site uses cookies to collect information so we can offer you a tailored and personalized web experience. Please see below for details of the main cookies that you may receive:

  • Use of Cookies We use Google Analytics on this website. This enables us to make sure we are offering the best service possible to our customers. Google Analytics uses cookies to track the visits we have to the website and the interactions the visitor has with the website. For more information on Google Analytics and how to opt out of this and block cookies please visit Google’s Privacy Policy.
  • Our shopping cart system (WooCommerce) and our checkout mechanism (PayPal) also use cookies. Some of these cookies are sessional and are required for the payment process to work and no longer have an effect once you have logged out of the site. Others remain on your internet browser once you have left the site. For information on how PayPal use cookies and on blocking, deleting or disabling cookies, please see the PayPal Privacy Policy.
  • Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit http://www.allaboutcookies.org. However, please note that if you choose to disable cookies, then parts of this website may not function correctly.
  • To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

SECTION 8 AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer via the Contact Form.

 

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